Contact information
Contact Us
We're here to help!
If you have any questions about our products, an existing order, shipping, or anything else, we'd love to hear from you.
Customer Support
We aim to respond to all enquiries within 24–48 business hours.
Support Hours
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Monday – Friday: 9:00 AM – 5:00 PM (UK Time)
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Saturday: 10:00 AM – 2:00 PM (UK Time)
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Sunday & Bank Holidays: Closed
How to Contact Us
Email: luxestudio79@gmail.com (replace with your actual email address)
Or use the contact form on this page, and we'll get back to you as soon as possible.
Before You Contact Us
To help us assist you quickly, please include:
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Your full name
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Order number (if applicable)
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A brief description of your enquiry
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Photos of the item (if reporting damage or a fault)
Frequently Asked Questions
When will my order be dispatched?
Most orders are made to order and are dispatched within 1–3 business days.
Can I change my order?
If your order has not yet entered production or been dispatched, we'll do our best to help. Please contact us as soon as possible.
My order arrived damaged.
We're sorry to hear that. Please email us within 7 days of delivery with your order number and clear photos of the damaged item and packaging.
Do you accept returns?
Yes. Please see our Refund & Returns Policy for full details.
Business Information
Business Name: Luxe Studio
Location: United Kingdom
Thank you for choosing Luxe Studio.
We appreciate your support and look forward to helping you with any questions you may have.