Shipping policy

Shipping Policy

Last Updated: July 2026

Thank you for shopping with Luxe Studio. We take pride in creating high-quality 3D printed products and aim to dispatch every order as quickly as possible.

Order Processing

Most orders are made to order and are typically processed within 1–3 business days.

During busy periods, product launches or holidays, processing times may be slightly longer. If this happens, we will keep you informed.

Orders placed on weekends or public holidays will be processed on the next business day.

UK Shipping

We currently ship throughout the United Kingdom.

Estimated Delivery Times

  • Standard Delivery: 2–5 business days

  • Express Delivery (if available): 1–2 business days

Delivery estimates begin once your order has been dispatched.

International Shipping

We are continually expanding the countries we ship to.

If international shipping is available at checkout, delivery times will vary depending on the destination and customs processing.

Please note:

  • Import duties, taxes and customs fees are the responsibility of the customer.

  • We are not responsible for delays caused by customs authorities.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the selected delivery method.

Any free shipping promotions will be clearly displayed on our website.

Tracking Your Order

Once your order has been dispatched, you will receive a shipping confirmation email.

Where available, a tracking number will be included so you can follow your parcel's journey.

Incorrect Addresses

Please ensure your shipping address is accurate before completing your purchase.

Luxe Studio cannot be held responsible for parcels delayed or delivered to an incorrect address provided during checkout.

If you notice an error, contact us as soon as possible. We will do our best to update your address before your order is dispatched.

Delayed Deliveries

While we work with trusted delivery partners, occasional delays may occur due to:

  • Severe weather

  • Postal disruptions

  • High seasonal demand

  • Customs inspections

  • Circumstances beyond our control

We appreciate your patience if delays occur.

Lost or Damaged Parcels

If your parcel arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date.

Please include:

  • Your order number

  • Photos of any damaged packaging or products (if applicable)

We will work with the courier to resolve the issue as quickly as possible.

Split Shipments

If your order contains multiple items, they may occasionally be shipped separately to ensure the fastest possible delivery.

You will be notified if this applies to your order.

Contact Us

If you have any questions about shipping or your order, please get in touch through our Contact page or by email.

We are always happy to help and will respond as quickly as possible.

Thank you for choosing Luxe Studio!